Broadridge
Broadridge teamed with Huge to reimagine the bill for the year 2025.
Broadridge
Broadridge teamed with Huge to reimagine the bill for the year 2025.
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Broadridge
Broadridge teamed up Huge to set out to reimagine the bill for the year 2025.
Broadridge is a financial solutions company that provides public companies with proxy statements, annual reports and other financial documents. Part of their main business is also handling billing statements for public and private companies. It reaches 85% of households in America and sends out 5.5 billions bills for over 5,00 companies a year.
The Challenge
A hackathon-style design competition over six weeks, three teams at Huge with various skill sets, including UX and industrial designers, engineers, data scientists and engagement strategists, were tasked to reimagine the billing experience in the year 2025 and to disrupt the billing industry.
Broadridge is a financial solutions company that provides public companies with proxy statements, annual reports and other financial documents. Part of their main business is also handling billing statements for public and private companies. It reaches 85% of households in America and sends out 5.5 billions bills for over 5,00 companies a year.
The Challenge
A hackathon-style design competition over six weeks, three teams at Huge with various skill sets, including UX and industrial designers, engineers, data scientists and engagement strategists, were tasked to reimagine the billing experience in the year 2025 and to disrupt the billing industry.
Broadridge is a financial solutions company that provides public companies with proxy statements, annual reports and other financial documents. Part of their main business is also handling billing statements for public and private companies. It reaches 85% of households in America and sends out 5.5 billions bills for over 5,00 companies a year.
The Challenge
A hackathon-style design competition over six weeks, three teams at Huge with various skill sets, including UX and industrial designers, engineers, data scientists and engagement strategists, were tasked to reimagine the billing experience in the year 2025 and to disrupt the billing industry.
Broadridge is a financial solutions company that provides public companies with proxy statements, annual reports and other financial documents. Part of their main business is also handling billing statements for public and private companies. It reaches 85% of households in America and sends out 5.5 billions bills for over 5,00 companies a year.
The Challenge
A hackathon-style design competition over six weeks, three teams at Huge with various skill sets, including UX and industrial designers, engineers, data scientists and engagement strategists, were tasked to reimagine the billing experience in the year 2025 and to disrupt the billing industry.
The Redesign
As part of the physical design team at Huge, our focus for the project was to focus on the intersection of physical and digital. How can we transform the physical bill with digital innovation and make these documents more engaging for the recipients?
The Redesign
As part of the physical design team at Huge, our focus for the project was to focus on the intersection of physical and digital. How can we transform the physical bill with digital innovation and make these documents more engaging for the recipients?
The Redesign
As part of the physical design team at Huge, our focus for the project was to focus on the intersection of physical and digital. How can we transform the physical bill with digital innovation and make these documents more engaging for the recipients?
The Redesign
As part of the physical design team at Huge, our focus for the project was to focus on the intersection of physical and digital. How can we transform the physical bill with digital innovation and make these documents more engaging for the recipients?
The Bridge Between Physical and Digital
A vast majority of people prefer to still receive a physical bill. Thus, paper statements will still be important to a majority of consumers in 2025, which directed the focus to enhance the physical statement. The statement in 2025 will utilize NFC (Near Field Communications) chips embedded in the paper. With this technology, the experience of recieving and paying the statement will create a simpler and more engaging experience.
For more detailed information, the statement can be placed next to a smart device, and a digital version of the bill is seamlessly pulled up on the device, allowing the recipient to pay their bill both physically and digitally.
If the consumer has questions on why a certain month’s bill is higher or lower than other months, the bills can be compared with each other. By placing two bills together next to the smart device, a summary of the changes is displayed on the device. This takes away the guesswork and tedious task of comparison for the user and just provides it instantly and clearly.
And to address the frustration of paying bills and create a more seamless experience, all a user needs to do is tear the bottom of the actual bill to pay the bill. It's not only the tactile satisfaction of tearing the bottom, but the physical affordance is also a visual representation of the paid bill. A user doesn't have to recall whether they paid the bill or not. They can keep track of their paid and unpaid bills both physically and digitally intuitively.
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